FAQs

  • Q. How and where do I collect my tickets/wristbands?
  • A. From the box office at the event venue, in exchange for your e-ticket copy.
  • Q. How old do I have to be to enter Sobha Soul Fest?
  • A. Sobha Soul Fest is open to all ages. However, children below 15 years of age, would need to be accompanied by an adult.
  • Q. Will I be able to get a refund for the tickets if I do not attend the arena?
  • A. No refund will be provided for tickets even in case of any rescheduling.
  • Q. Will I need to carry a photo id along for ticket verification purposes?
  • A. Yes. A valid Photo ID i.e. PAN Card, Passport, Driver`s License etc.
  • Q. What is the maximum number of tickets I can purchase?
  • A. A maximum of 10 tickets per transaction can be purchased.
  • Q. Where can I read ticketing ‘Terms and Conditions’?
  • A. The ticket terms and conditions will be provided before you purchase your ticket.

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